Legal
General Terms
Baseline framework for B2B collaborations. Project-specific agreements may supplement these terms.
These terms provide the general framework for collaborations with Synaptic Four. Project-specific agreements may supplement or override individual provisions where explicitly agreed.
Scope
These terms apply to consulting, engineering, training, and related services provided by Synaptic Four (Alexander Senf, sole proprietorship, Stuttgart, Germany) to business customers and institutions. Consumer-specific rules apply only where mandatory law requires them. Deviating terms from the customer apply only if accepted in writing.
Services
Services may include technical consulting, software and platform engineering, embedded engineering capacity, training, documentation, and advisory work. Unless expressly agreed, services are technical in nature—not legal, medical, regulatory certification, or tax advice. Outcomes depend on customer inputs, environments, and decisions outside our control.
Offers and contracts
Proposals and website information are non-binding unless marked otherwise. A contract is formed when a written offer (including email) is accepted or when work is expressly commissioned. Statements of work define deliverables, timeline, fees, and access assumptions. This website has no integrated shop; training checkout via external providers is governed by their terms.
Customer cooperation
The customer provides timely information, access, and decisions needed for delivery. Delays caused by missing inputs may shift schedules and effort. The customer remains responsible for lawful use of deliverables, internal approvals, and compliance with applicable regulations in their organisation.
AI-assisted delivery
We may use AI-assisted engineering and consulting workflows with human review before customer-facing delivery. Details are set out in our AI Usage Policy. Customers may request restrictions on tools or data flows. Sensitive or regulated data processing requires explicit agreement—not our default operating model.
Data, confidentiality, and access
We follow a privacy-first, low-data-exposure approach: least-privilege access, preference for anonymised or synthetic data, customer-controlled infrastructure where possible, and minimal retention. Confidential information is handled as agreed (NDA or contract). Unless agreed, we do not require standing access to production personal data.
Fees and payment
Fees are net plus VAT where applicable, as stated in the offer. Invoices are payable within the agreed period. Reasonable expenses (e.g. travel) are billed only if pre-agreed. Work outside agreed scope requires a change request or new agreement.
Liability
We are liable without limitation for intent, gross negligence, and injury to life, body, or health. For breach of essential contractual duties, liability is limited to foreseeable, typical damage where legally permitted. Liability for lost profit, indirect damage, and slight negligence is excluded to the extent permitted by German law. Liability caps in a project agreement take precedence where valid.
Intellectual property
Unless otherwise agreed, the customer receives usage rights to project-specific deliverables upon full payment. Pre-existing tools, libraries, and open-source components remain under their respective licences. We may reuse general know-how and non-customer-specific methods.
Term, termination, and law
Project terms end as agreed in the statement of work. Either party may terminate for cause; paid work completed remains due. German law applies excluding conflict-of-law rules. Mandatory consumer protections remain unaffected where applicable. Place of jurisdiction is Stuttgart, Germany, where permitted for B2B customers.
This summary framework does not replace individual legal review for your situation. For privacy practices on this website, see the Privacy Policy.